Policy & Terms of Service
Excellence Only Training LLC EO Tennis · Effective: July 30th, 2026
Privacy Policy
Excellence Only Training LLC ("EO Tennis," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
We collect the personal information you provide — such as your name, email address, and mobile phone number — to operate our business, respond to your requests, and send the email and text message communications you opt in to receive.
How We Use Your Information
We use your information only to provide and improve our services, communicate with you, process payments, and send the communications you have requested. We do not sell your personal information, and we do not share it with third parties for their own marketing purposes. We work only with trusted vendors (such as our payment, email, and SMS providers) who act on our behalf and are permitted to use your information solely to provide services to us.
Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We collect your mobile number only when you voluntarily provide it and opt in to receive messages. You can opt out of text messages at any time by replying STOP. Message and data rates may apply. Reply HELP for assistance.
Your Choices
You may opt out of text messages at any time by replying STOP, and you may unsubscribe from emails using the link in any message. You may also request access to, correction of, or deletion of your personal information by contacting us using the information below.
Terms of Service
SMS/Text Message Program
Excellence Only Training LLC ("EO Tennis," "we," "us," or "our") offers recurring text message programs to customers who opt in. Our messages include both marketing/promotional content and informational content:
Marketing & Promotional: camps, clinics, tournaments, special offers, and events.
Informational: lesson and practice reminders, schedule changes, weather-related cancellations, tournament details, and account or registration updates.
By providing your mobile number and opting in, you agree to receive recurring automated text messages from EO Tennis at the mobile number you provide. Consent is not a condition of any purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe at any time. Reply HELP for help.
For support or questions about our messaging program, contact us atcoachluke@eotennis.com or 407-683-1444.
Carriers are not liable for any delayed or undelivered messages.
For details on how we handle your information, please review the Privacy Policy above.
Contact Us
Excellence Only Training LLC (EO Tennis)
The Geneva School · 1775 Seminola Blvd, Casselberry, FL 32707
coachluke@eotennis.com · 407-683-1444